This policy explains how we, Pro Walk Physiotherapy (hereinafter referred to as “Pro Walk Physiotherapy”), use the personal information which you provide to us when using our service, including but not limited to our website and mobile applications (jointly referred as “Website”). Please read this Privacy Policy and understand it before using our services. By visiting and/or ordering services on this website, you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy.
We collect personal information from you when you order goods or services from us or use our Website. We also collect information when you complete any customer survey. Website usage information may also be collected using cookies (as defined below). Pro Walk Physiotherapy will collect information that personally identifies you and/or your location, where required (this may include your name, email address, home address, telephone number, geolocation, etc.), but only when you voluntarily give it to us. We collect this information exclusively to carry out the functions offered on the Website and to provide you with offers and information about Pro Walk Physiotherapy and other services we think you may be interested in. We might collect this personal information through: online booking; entry into competitions; subscribing to our newsletter; creating a user account; sending ‘contact us’ messages or other correspondence through the Website; or through advertising, research and direct marketing. We do not collect sensitive information about you.
Some of the information collected will not personally identify you but will instead track your use of the Website so that we can better understand how the Website is used by customers and in turn enhance and improve your experience in using our services. We may obtain this information by use of cookies. Cookies are a small data file transferred to your device that recognises and identifies your device and allows your device to ‘remember’ information from the Website for future use. Cookies do not contain any information that personally identifies you and we do not use cookies in order to obtain such information your personal information can only be obtained by us if you actively provide it to us. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. Your device and/or the web browser should allow you to refuse cookies if you wish by changing the settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
4.Tele Consult
When registering on the platform offline or online for tele-consultation, you agree to the terms and conditions to Pro Walk Physiotherapy/ Pro Walk Physiotherapy using your personal information when required. We reserves the right to share the contact details of the user with the medical practitioner.
Pro Walk Physiotherapy/Pro Walk Physiotherapy will use all reasonable endeavours to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorised access, modification or disclosure. Pro Walk Physiotherapy/ Pro Walk Physiotherapy will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy. Where you have chosen a password to access certain services of the website and application, you are responsible for keeping your password confidential. Pro Walk Physiotherapy/ Pro Walk Physiotherapy takes necessary precautions to protect your personal information both online and offline, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of our business. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Website when finished. Pro Walk Physiotherapy/ Pro Walk Physiotherapy does not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Pro Walk Physiotherapy by sending an email to . You shall be liable to indemnify Pro Walk Physiotherapy/ Pro Walk Physiotherapy due to any loss suffered by it due to such unauthorized use of your account and password.
Part of the functionality of Pro Walk Physiotherapy/ Pro Walk Physiotherapy is assisting the doctors to maintain and organise such information. Pro Walk Physiotherapy/ Pro Walk Physiotherapy may, therefore, retain and submit all such records to the appropriate authorities, or to doctors who request access to such information.
Part of the functionality of the Pro Walk Physiotherapy/ Pro Walk Physiotherapy is assisting the patients to access information relating to them. Pro Walk Physiotherapy/ Pro Walk Physiotherapy may, therefore, retain and submit all such records to the relevant patients, or to their doctors.
Not withstanding the above, Pro Walk Physiotherapy/ Pro Walk Physiotherapy is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, Pro Walk Physiotherapy/ Pro Walk Physiotherapy shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Pro Walk Physiotherapy/ Pro Walk Physiotherapy including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
We recommend not sharing your password with anyone. Due to the nature of the internet, Pro Walk Physiotherapy/ Pro Walk Physiotherapy does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information in connection with the Website.
You consent to Pro Walk Physiotherapy/ Pro Walk Physiotherapy to collecting and using your personal information for processing and delivering the sample collection placed on the Website and any other service provided through the Website. In particular you expressly consent that may disclose your personal information, including your name, email address, physical address and telephone number to riders delivering your order, either employed by or by third parties providing these services to Pro Walk Physiotherapy/ Pro Walk Physiotherapy. You consent to Pro Walk Physiotherapy/ Pro Walk Physiotherapy using your personal information for advertising and direct marketing purposes in order to inform you about the Website and the goods and services it provides, or other matters that it believes will be of interest to you. Pro Walk Physiotherapy/ Pro Walk Physiotherapy may disclose your personal information, and you consent to the disclosure of your personal information, to:
If you would like to unsubscribe from receiving direct marketing communications from Pro Walk Physiotherapy/ Pro Walk Physiotherapy or do not want us to share your personal information with other parties, please email us at or follow the steps to unsubscribe which are presented in every communication you receive from us, requesting your personal information be removed from our mailing list. We will use reasonable endeavours to comply with your request within a reasonable period of receipt of your request. Please note that the withdrawal of any authorisations for processing of your personal information by third parties may result in us not being able to provide you with any services.
Pro Walk Physiotherapy/ Pro Walk Physiotherapy reserves the right to disclose your personal information if it is required or authorised to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of Meddo or any third party, or to avoid injury to any person. If the Pro Walk Physiotherapy/ Pro Walk Physiotherapy business is sold or merges with another entity then some or all of your personal information may be passed to a third party.
Pro Walk Physiotherapy/ Pro Walk Physiotherapy will use all reasonable endeavours to keep personal information it holds accurate, complete, uptodate, relevant and not misleading. Please contact us if you would like to access the personal information Pro Walk Physiotherapy/ Pro Walk Physiotherapy holds about you. We will use reasonable endeavours to provide a complete list of your personal information within a reasonable period of receipt of your request. Please email us if you would like to receive a copy of this information.
Pro Walk Physiotherapy/ Pro Walk Physiotherapy reserves the right to charge a nominal fee for the processing of this request in accordance with local legislation. You may contact us to correct any of your personal information that is inaccurate, incomplete or outofdate, or to request that your personal information be deleted. We will use reasonable endeavours to correct or delete your personal information as requested within a reasonable period of receipt of your request. Deletion of your account with Pro Walk Physiotherapy/ Pro Walk Physiotherapy will not automatically delete the personal information held about you.
If you would like Pro Walk Physiotherapy/ Pro Walk Physiotherapy to delete all personal information together with the deletion of your account, please follow the steps mentionedabove. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services. If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests. We may require you to prove your identity before providing you with copies of your personal information.
Pro Walk Physiotherapy/ Pro Walk Physiotherapy may disclose or transfer EndUsers’ personal and other information provided by a User, to a third party as part of reorganization or a sale of the assets of a Pro Walk Physiotherapy/ Pro Walk Physiotherapy corporation division or company.
Any third party to which Pro Walk Physiotherapy/ Pro Walk Physiotherapy transfers or sells its assets to will have the right to continue to use the personal and other information that EndUsers provide to us, in accordance with the Terms of Use.
Pro Walk Physiotherapy/ Pro Walk Physiotherapy reserves the right to alter all or any part of this Privacy Policy. Any changes thereto will be notified via the Website and, where appropriate, through email notification.
Our Website may have links to other websites. This privacy policy only applies to the Website. You should therefore read the privacy policies of the other websites when you are using those sites.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: